Reference

Money In, Money Out On heybets

Add funds to your heybets account straight from bKash, Nagad or Rocket, and payouts go back to a wallet registered in your own name. What you can send and take out depends on your local law and eligible regions.

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heybets Money In, Money Out On heybets
heybets Verifying The Account You Own

Verifying The Account You Own

We verify an account so the money in it stays yours. A clear photo of your national ID or passport, plus a selfie when we ask for one, tells us the name on the document matches the name on your bKash, Nagad or Rocket wallet. You upload from your account and we message you back on the same screen. If a photo

is blurred or a corner is cut off, we ask again instead of closing anything. Your balance stays where it is while a check is open.

  • Send your ID — Upload both sides of your national ID or passport from the verification screen inside your account.
  • Add a selfie — If we ask, hold your phone steady and take one clear photo in good light without filters or glare.
  • Match your wallet — Check that the name on your bKash, Nagad or Rocket wallet is spelled the same as your account name.
  • Wait for our reply — We answer on the same screen, and when a photo is unclear we tell you exactly what to send again.
heybets Taking Your Balance Out To Your Wallet

Taking Your Balance Out To Your Wallet

Payouts go back through the same rails you used to add funds. Open the payout screen, choose bKash, Nagad, Rocket or bank transfer, and enter the amount you want out. We only send to a wallet that carries the name on your account, so make sure the registration and the wallet match before you confirm. If your account still needs a document

check, we ask for it here rather than holding the request silently. Once the wallet clears it, the money sits in your own app, not in a pending balance.

  • Open the payout screen — Log in, go to your account wallet and choose payout from the same menu you used to add funds.
  • Choose your wallet — Pick bKash, Nagad, Rocket or bank transfer, and use a wallet registered in your own name only.
  • Enter the amount — Type what you want out and read the wallet name we show back to you before confirming the request.
  • Finish the check — If we ask for a document or a wallet screenshot, send it and your request keeps moving instead of sitting still.
LOCAL RAILS

Wallets And Banks We Accept

Money in and money out run on the rails you already use. bKash and Nagad carry most of what we process, Rocket is there for accounts that prefer it, and bank transfer fills the rest. You pick one at the cashier and we display the receiving details on screen before you send anything. Payouts match faster when you use the same channel for both, because we already know where the money came from.

bKash Mobile wallet most of our Bangladesh traffic runs on; add funds from your own bKash app and get your payout back to the same number.
Nagad Second wallet we support in both directions; send from your Nagad app, then confirm the transaction ID in your account so we can match it.
Rocket Useful if your number is registered with Rocket; the cashier shows the receiving details and you finish the send inside your own app, with payouts returning to the same wallet name.
Bank Transfer Straight bank transfer for larger amounts; we show the account name and number inside your login and match the deposit once it lands, with the payout going back to the same account.
heybets Adding Money To Your heybets Wallet

Adding Money To Your heybets Wallet

Open the cashier from your account and pick bKash, Nagad, Rocket or bank transfer. We show the receiving wallet number and the account name on the next screen, so you know exactly where the money is going before you send it. Type the amount in your own wallet app, enter your PIN, then come back and confirm the transaction ID. Your balance

updates once we match the payment to your account. Never send to a number you got from anyone outside your own login — we only display wallet details inside your account.

  • Open the cashier — Log in with your phone number and the OTP we send you, then open the deposit screen from your wallet balance.
  • Pick your wallet — Choose bKash, Nagad, Rocket or bank transfer and we display the receiving number on screen before you commit.
  • Send and confirm — Move the amount from your own app, then enter the transaction ID so we can match it to your account.
  • Watch your balance — Your balance moves once the payment matches; if it lags, send the transaction ID to support chat.

What You Ask About Payments

Everyone runs into the same few things: a wallet number typed wrong, a name that does not match, a payment that has not landed yet. Rather than leave you clicking around, here are the answers we hand out most often on support chat. If yours is not here, open the chat from your account and we will trace the transaction with you.

Open the cashier in your account, choose bKash, send the amount from your own app and enter the transaction ID. Your balance moves once we match the payment.

Yes, pick Nagad on the payout screen and use a wallet in your own name. Mixing channels is fine, though the same wallet you sent from usually matches faster.

Most delays come from a wrong transaction ID or a wallet name that differs from your account name. Send the ID and a screenshot to our support chat and we will trace it.

The cashier shows the smallest accepted amount for each wallet before you confirm, so check that line on screen. It can differ between bKash, Nagad, Rocket and bank transfer.

A national ID or passport, and a selfie when we need one. The name on the document has to match the name on your wallet, which is why we check before a payout.

No. Funds go back to a wallet registered in your own name only, so a friend or family member cannot receive your payout on your behalf.
Reference

Heybets Banking

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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